DScent Aura – Terms and Conditions
This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules under it, including amended provisions pertaining to electronic records in various statutes. This document does not require any physical or digital signature.
Published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, this document lays down the rules, regulations, privacy policy, and terms of use for access or usage of www.dscentaura.com.
DScent Aura is the rightful owner of the domain name www.dscentaura.com.
USER AGREEMENT
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE OR PURCHASING PRODUCTS THROUGH IT, YOU AGREE TO BE BOUND BY THESE TERMS.
This Terms of Use Agreement (“Agreement”) governs your use of the website www.dscentaura.com, including the purchase of products offered on the site. It includes and incorporates DScent Aura’s policies and guidelines, including the Privacy Policy.
DScent Aura reserves the right to amend or update this Agreement at any time. Revisions will be posted on the website with the date of update. Continued use of the site implies acceptance of any updated terms.
If you do not agree to any clause or condition, you must immediately discontinue usage of the website. Use of this website implies consent to the policies outlined, including the Privacy Policy.
IMPORTANT DISCLAIMERS
- DScent Aura, its associates, affiliates, and technology partners do not warrant the accuracy, reliability, or completeness of the content or uninterrupted operation of the website.
- DScent Aura may store or process your data using third-party service providers, which may operate in jurisdictions lacking stringent data protection laws. DScent Aura is not liable for any data breach or misuse by these third-party providers.
- DScent Aura is not responsible for any damages arising from data theft, financial loss, or personal distress in the event of a website hack or cyberattack.
MEMBERSHIP ELIGIBILITY
To use DScent Aura’s services, you must either:
- Use guest checkout, or
- Create a customer account.
Only individuals eligible to contract under the Indian Contract Act, 1872 (i.e., individuals above 18 years) may register. Minors must use the site under the supervision of a parent or legal guardian. DScent Aura reserves the right to suspend or terminate any account operated by ineligible users.
ACCOUNT & REGISTRATION OBLIGATIONS
As a registered user, you are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and current information. If the information provided is false or misleading, DScent Aura may suspend or terminate your access.
ELECTRONIC COMMUNICATIONS
By using the website or communicating with DScent Aura, you agree to receive communications electronically. This includes emails, SMS, and notifications. You can opt out of promotional emails by unsubscribing via available options.
PRODUCT USAGE POLICY
All products sold by DScent Aura are for personal use only. Resale or redistribution is strictly prohibited and may lead to legal action.
We may contact customers via email or phone for:
- Order confirmation
- Tracking details
- Feedback or marketing campaigns
Due to the personal care nature of our products, they are non-returnable unless damaged or defective. In such cases, contact our support team within 24 hours of delivery.
FEES & PAYMENTS
Browsing and registering on the website is free. However, purchases are subject to applicable product prices, taxes, and shipping charges as displayed at checkout.
Failure to pay for products ordered may result in:
- Order cancellation
- Suspension or termination of user account
- Legal action for recovery, if required
USE OF THE WEBSITE
By accessing or using www.dscentaura.com, you agree:
- Not to host, upload, or share unlawful, harmful, abusive, obscene, or infringing content.
- Not to violate the privacy or intellectual property rights of DScent Aura or any third party.
- Not to use the website for spreading malware, scams, or misrepresentation.
- Not to reproduce or exploit website content or branding (e.g., “DScent Aura”) without written permission.
- Not to post defamatory content or misinformation about DScent Aura on any platform.
LIMITATION OF LIABILITY
DScent Aura shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profit, or reputation arising from your use of the website or its services.
INDEMNITY
You agree to indemnify and hold harmless DScent Aura, its owners, affiliates, and staff from any claims, penalties, or legal disputes arising from your breach of this agreement or infringement of laws or third-party rights.
DISPUTE RESOLUTION
In case of any dispute, please contact our support team at:
📧 sales@dscentaura.com
📞 +91-78410 80636
We aim to resolve issues amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
INTELLECTUAL PROPERTY CLAIMS
If you believe your intellectual property rights are being violated through our website, notify us at sales@dscentaura.com. DScent Aura will investigate and act appropriately but does not assume responsibility for third-party infringements.
GOVERNING LAW
This Agreement is governed by Indian law. Any disputes arising under this Agreement shall be resolved under the exclusive jurisdiction of the courts in Mumbai, India.
GRIEVANCE OFFICER
As per Rule 3(11) of the IT Rules 2011, the Grievance Officer for DScent Aura is:
Name: Ninad Samel
📧 sales@dscentaura.com
📞 +91-78410 80636
Complaints will be acknowledged within 36 hours and addressed within 30 days from the date of receipt.
GENERAL CLAUSES
- No agency, partnership, or joint venture exists between the user and DScent Aura.
- If any part of this Agreement is held invalid, the remaining sections shall remain enforceable.
- This document represents the entire agreement between you and DScent Aura.
- DScent Aura may update this Agreement at any time without prior notice. Continued use of the website implies consent to the latest terms.
DISCLAIMER
DScent Aura products are made using high-quality natural and aromatic formulations. However, individual reactions may vary. Please read ingredients and usage instructions before applying. It is your responsibility to conduct a patch test or seek professional advice if unsure.
DScent Aura shall not be liable for any adverse reactions caused due to allergies or misuse. Product usage terms will be further detailed on product packaging.
For queries, please contact:
🌐 www.dscentaura.com
📞 +91-78410 80636
📧 sales@dscentaura.com
