Privacy Policy – DScent Aura
At DScent Aura, we are committed to upholding the highest standards for secure transactions and the protection of your personal information. Please read this Privacy Policy carefully to understand how your data is collected, used, and safeguarded.
Note: This Privacy Policy is subject to change without notice. We encourage you to periodically review this page to stay informed of any updates.
Introduction
This Privacy Policy outlines the types of personal information collected by DScent Aura through our website www.dscentaura.com, how we use it, whom we may share it with, and how we protect it. It also describes your rights and choices regarding the use of your data.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using or accessing our site.
Collection of Personal Information
We collect limited and necessary personal information to process orders and enhance your shopping experience. This includes:
- Name
- Address
- Contact number
- Email address
- Language preference
- Date of birth (if shared)
- Browser type and version
- IP address and operating system
- Product preferences and behavior on our site
We do not sell, rent, or trade your personal information to third parties.
Additionally, we may track behavioral data (e.g., referral URLs, browser usage, time spent) to improve site functionality, customer service, and marketing relevance. This data is aggregated and not personally identifiable.
Payment Information
DScent Aura does not store any credit/debit card or banking information. All payment data is securely processed via certified third-party payment gateways.
Account Registration
To access certain features, you may register and create a free account. This involves providing:
- Your name
- Email address
- A password (which you must protect and not share)
In case of suspected unauthorized access, change your password immediately.
Technology Used for Customization
We use cookies, tracking links, and web beacons to:
- Remember user preferences
- Analyze website usage
- Serve personalized recommendations and promotions
Cookies are small files stored on your device to enhance user experience. You may choose to decline cookies, though some site features may not function optimally.
Use of Personal Information
Your personal and demographic data may be used to:
- Complete transactions and process orders
- Resolve disputes or troubleshoot issues
- Provide customer support
- Improve services and website functionality
- Communicate product offers, events, and updates (with opt-out options)
- Prevent fraud and misuse
- Conduct surveys and research
Marketing Communications
Emails: If you opt-in, we may send newsletters, product tips, or promotional emails. You can unsubscribe anytime via the link in the email.
SMS/Phone Calls: With your consent, you may receive alerts or calls related to order status or promotional offers. DScent Aura does not charge for these, but your carrier may apply standard charges.
Customer Service Contact: We may reach out to resolve concerns, confirm orders, or improve your experience.
Third-Party Sharing
We may share data with trusted partners like:
- Payment gateways
- Courier companies
- Data analysts
- Customer service providers
- Event co-sponsors (with your consent)
All partners are bound to use your information only to provide services on our behalf, in line with this Privacy Policy.
Advertisements and External Links
We may display ads served by third parties that do not collect personal identifiers. Clicking external links will take you to other websites—we are not responsible for their privacy practices.
Legal Disclosures
Your information may be shared when required to:
- Comply with legal obligations
- Respond to lawful requests
- Protect rights, safety, or property of DScent Aura, users, or the public
Business Transfers
If DScent Aura is merged or acquired, your data may be transferred to the new entity, which will continue to follow this Privacy Policy.
Data Storage Location
Your personal data is stored securely in India. If transferred internationally (e.g., for cloud hosting), it will be protected as per applicable laws.
Opt-Out Options
You may opt out of:
- Promotional emails
- SMS notifications
- Surveys and event invitations
These options are available in your account settings or by contacting us.
Children’s Privacy
DScent Aura does not knowingly collect data from children under 18 years. If you’re a minor, use our website under guardian supervision. We will delete any inadvertently collected data from minors.
Policy Updates
This policy may be revised periodically. Material changes will be notified prominently on our website. Historical versions will be archived for reference.
Your Rights & Feedback
You can:
- Access your personal data
- Request correction or deletion
- Object to data processing
For any request or concern, contact:
📧 Email: sales@dscentaura.com
📞 Phone: +91-78410 80636
🌐 Website: www.dscentaura.com
Monitoring & Security
We may monitor activity on our portal to ensure security and compliance. Violations may result in suspension of access or legal action.
Your Consent
By using www.dscentaura.com, you consent to this Privacy Policy and the terms described. If you believe any of your personal information is incorrect or incomplete, contact us and we will promptly correct it.
